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  1. Genelec Support
  2. Acoustics, Connectivity, Cabling, Monitor placement, General questions and Troubleshooting

    Connectivity and Cabling

  • How do I connect speakers to the TV?
  • Do I have to route through the sub to my speakers to bass manage?
  • Can I use smaller speakers for the surround/rear channels?
  • What type of signal cable should be used for 4000 series installations?
  • Which Genelec model is suitable for an electric piano or organ?
  • When using digital signal, should I control volume from sound source or from GLM?
  • See all 22 articles

    Acoustics and Measurements

  • How do you design a mixing room for Dolby Atmos?
  • Does the DCW need to be turned 180 degrees when 1237 or 1238 is installed upside down? Does it make any difference?
  • What are Iso-Pods for?
  • How do I acoustically treat my room so that I get the best from my studio monitors?
  • I’m dealing with too much bass. How can I set the room response calibration controls?
  • How do I acoustically treat my room so that I get the best from my studio monitors?
  • See all 7 articles

    Monitor Placement

  • What should be the target response of a monitoring system at the listening position?
  • What might be the cause of poor imaging on my monitors?
  • Small studio monitors are often placed either horizontally or vertically on the mixing console meter-bridge. Which orientation is better?
  • I am not getting enough bass, do I have a backwall cancellation?
  • How to flush-mount large studio monitors and how should the wall be constructed?
  • How can I mount my speaker system on a stand, onto a wall or ceiling?
  • See all 7 articles

    Troubleshooting

  • What does flashing red LED mean?
  • I'm experiencing listening fatigue, or feel that the sound is too bright. What can I do?
  • Find your local authorized Genelec service
  • Is it possible to break the monitor or subwoofer with high signal?
  • When I'm close to the speaker, I can hear a hissing noise, is this normal?
  • My TV remote contoller is not working correctly with F Two or F one Subwoofer, what could be the reason?
  • See all 16 articles

    Multichannel audio

  • What is immersive audio?
  • How do I wire-up and configure a surround sound system?
  • Where do I place my monitors in a surround sound installation?

    General

  • Should Genelec monitors be pair matched?
  • Can I transfer extended warranty of used speakers?
  • Is there opportunity to have co-operation or sponsorship?
  • Where can I buy Genelec products or have my product repaired?
  • How do I remove the Iso-Pod?
  • I'm trying to ship my Genelec product abroad, but I need Export Control Classification number (ECCN). What should I do?
  • See all 23 articles
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