Skip to main content
Genelec Support Help Center home page
Submit a request
Sign in
  1. Genelec Support
  2. Acoustics, Connectivity, Cabling, Monitor placement, General questions and Troubleshooting
  3. General

General

  • How do I remove the Iso-Pod?
  • I'm trying to ship my Genelec product abroad, but I need Export Control Classification number (ECCN). What should I do?
  • How do I clean my speakers?
  • What is Genelec IsoPod™?
  • Can W371A be used with 8351A?
  • What materials have been used in Genelec woofers?
  • Can I buy spare parts for Genelec products or have service manual?
  • I'm interested in Genelec product, where can I find more information?
  • How can I contact Genelec support?
  • I'm having a problem in product registration, what should I do?
  • Where can I register my products for extended warranty?
  • Where can I find simulation data in in GLL, EASE 3, EASE 4 or CLF format?
  • Is the RAW finish anodized? How does RAW finish hold up in high-corrosion environments?
  • Can I buy Genelec in different color?
  • Where is Genelec products manufactured? What parts have been used?
  • Can I buy speakers or accessories from Genelec directly?
  • Technical Glossary: Genelec proprietary technologies, Technical specifications, Audio & physics terminology
  • What types of damping materials are used inside Genelec monitor and subwoofer products? Are the materials safe to use?
  • Which models in the Genelec range are magnetically shielded?
  • What do Genelec models name and numbering mean?
Genelec Support
Suomi 日本語