I'm having a problem in product registration, what should I do?

In some rare cases the website may have problem with the registration. In case you are encountering any problem with the registration, we recommend you to try again the next day. Usually any problem is intermittent, and is fixed in timely matter. 


Please also ensure that you have filled the serial number correctly. Example below:


Correct way for serial number including all the letters shown in serial number sticker



Do not fill the serial number like this. Please see correct example above.


In case you still get the error, or if the product has been registered before by another user, do not hesitate to reach to our support from link below and we are more than glad to help to get everything sorted. 


Click here for support





Please sign in to leave a comment.

Was this article helpful?

1 out of 1 found this helpful

Contact Us

Submit a request
Let us know the details of your request
Chat with us via widget
Available weekdays - 7am to 3pm GMT+2 /(DST+3)