Can I transfer extended warranty of used speakers?

Both the standard and extended warranties are attached to the serial number of a model.

Upon resale, the remaining balance of the standard warranty period is transferable from the original owner to the new owner. The same applies for the extended warranty if the model is registered on MyGenelec by either the original or new owner within two years from the original date of purchase from an authorised Genelec dealer. In both cases the serial number printed on the model must be intact and legible, the warranty period unexpired, and a valid proof of purchase document showing the original date of purchase from an authorised Genelec dealer must be presented by the new owner.

If the original owner has registered the model, and thereby activated the extended warranty, then assistance is required from the Genelec support team to transfer the remaining period of the extended warranty to the new owner. This process must be initiated by the original owner by contacting the Genelec support team.

You can find more information about warranty on our site: https://www.genelec.com/product-warranty-lifetime

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