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  1. Genelec Support
  2. Acoustics, Connectivity, Cabling, Monitor placement, General questions and Troubleshooting
  3. Troubleshooting

Troubleshooting

  • What does flashing red LED mean?
  • I'm experiencing listening fatigue, or feel that the sound is too bright. What can I do?
  • Find your local authorized Genelec service
  • Is it possible to break the monitor or subwoofer with high signal?
  • When I'm close to the speaker, I can hear a hissing noise, is this normal?
  • My TV remote contoller is not working correctly with F Two or F one Subwoofer, what could be the reason?
  • I have a problem installing GLM 4, what should I do?
  • Warranty terms
  • Wireless remote controller is not functioning properly
  • There is a short pop/click sound when I turn on my speakers or subwoofers ON/OFF. Is this normal?
  • I have a problem with a ISS™ (Intelligent Signal Sensing)
  • Are Genelec speakers damaged when the red light flashes or is on for a long period?
  • What does the overload protection circuitry do, how does it work?
  • Is there any software that conflicts with the GLM™ software?
  • My SAM™ system is not working, what should I do?
  • How long does it take for ISS to activate?
  • Is it normal that my analogue monitor red LED first light up for few seconds during power on?
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