Troubleshooting
What does flashing red LED mean?
I'm experiencing listening fatigue, or feel that the sound is too bright. What can I do?
Find your local authorized Genelec service
Is it possible to break the monitor or subwoofer with high signal?
When I'm close to the speaker, I can hear a hissing noise, is this normal?
My TV remote contoller is not working correctly with F Two or F one Subwoofer, what could be the reason?
I have a problem installing GLM 4, what should I do?
Warranty terms
Wireless remote controller is not functioning properly
There is a short pop/click sound when I turn on my speakers or subwoofers ON/OFF. Is this normal?
I have a problem with a ISS™ (Intelligent Signal Sensing)
Are Genelec speakers damaged when the red light flashes or is on for a long period?
What does the overload protection circuitry do, how does it work?
Is there any software that conflicts with the GLM™ software?
My SAM™ system is not working, what should I do?
How long does it take for ISS to activate?
Is it normal that my analogue monitor red LED first light up for few seconds during power on?