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  1. Genelec Support
  2. Acoustics, Connectivity, Cabling, Monitor placement, General questions and Troubleshooting
  3. Troubleshooting

Troubleshooting

  • My TV remote contoller is not working correctly with F Two or F one Subwoofer, what could be the reason?
  • I have a problem installing GLM 4, what should I do?
  • Warranty & Repair
  • Wireless remote controller is not functioning properly
  • My speaker gives a pop / thumb sound when turn on or off, is this normal?
  • I have a problem with a ISS™ (Intelligent Signal Sensing)
  • Are Genelec speakers damaged when the red light flashes or is on for a long period?
  • What does the overload protection circuitry do, how does it work?
  • Is there any software that conflicts with the GLM™ software?
  • My SAM™ system is not working, what should I do?
  • How long does it take for ISS to activate?
  • Is it normal that my analogue monitor red LED first light up for few seconds during power on?
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