- What is the Genelec UNIO Personal Reference Monitoring System?
- What is Aural ID technology?
- How does Aural ID technology improve the listening experience?
- Do I need to take measurements of my ears for Aural ID to work?
- What should I do if I experience any issues with my system?
- Where can I purchase the Genelec UNIO PRM system? See all 18 articles
UNIO PRM
- How can I do factory reset for 9320A?
- Why did my Group Preset name turn yellow on the 9320A and in GLM?
- What is the default configuration for the 9320A?
- What do the 'GLM (fixed)' and 'Adjustable' settings mean for the 9320A?
- What are the I/O capabilities of the 9320A?
- Can I use the 9320A without GLM? See all 9 articles
9320A
- What is the Aural ID plug-in?
- Who is Aural ID aimed at, and how exactly does the plug-in integrate into the user’s audio system?
- How does Aural ID work?
- Why have Genelec introduced Aural ID plug-in and what problem does it solve?
- Can I evaluate or audition Aural ID before buying?
- What headphones can I use with the Aural ID plug-in? See all 18 articles
Aural ID
- Monitors appear offline in GLM software
- How can I activate the low-cut filter of Genelec SAM monitors?
- I get an error message during calibration with GLM 5 - what can I do?
- How does the Standard Loudness SPL Calibration in GLM actually work?
- How does WooferCal work? What sweeps are played back during WooferCal? (GLM 5)
- How can I change the order of groups in GLM? See all 66 articles
Genelec Loudspeaker Manager (GLM™)
- What is Genelec Smart IP?
- What makes Smart IP unique?
- What size of projects is Genelec Smart IP aimed at?
- Is there actually an upper limit on the number of speakers in a system?
- How can I control the system?
- My installation requires acoustical compensation. Can I do this with Smart IP? See all 28 articles
Smart IP FAQ
- How do I connect speakers to the TV?
- Do I have to route through the sub to my speakers to bass manage?
- Can I use smaller speakers for the surround/rear channels?
- What type of signal cable should be used for 4000 series installations?
- Which Genelec model is suitable for an electric piano or organ?
- When using digital signal, should I control volume from sound source or from GLM? See all 22 articles
Connectivity and Cabling
- What are the calibration modes for W371A and 8381A?
- What thread does Genelec monitors have on the bottom?
- What RAL colours are used for Genelec monitors?
- What is Genelec's goal when designing an active studio monitor?
- What active speaker models do you recommend for listening to classical music, rock or jazz?
- How do I know which Genelec model to choose for my application? See all 16 articles
Studio Monitors
- Can I use network switch to connect SAM monitors to GLM network?
- Can I use 9310B and 9101B simultaneously with GLM to adjust the volume?
- GLM Network Adapter and Wired Volume Controller 9310B compatibility check
- What does the GLM adapter LED indicate?
- What kind of power supply should I use for GLM in Standalone mode?
- What are GLM 2.0 Kit and GLM 3.0 Kit? And how they are different? See all 7 articles
GLM™ Kit
- How can I activate the low-cut filter of Genelec SAM monitors?
- How can I reset my SAM loudspeakers or subwoofers to the factory settings?
- Can I use SE7261A subwoofer with speakers other than 8130A?
- One of my SAM™ loudspeaker protection activates before the other, is there something wrong?
- Does the crossover frequency affect the LFE channel?
- Can I use subwoofer with W371A? See all 25 articles
Smart Active Monitoring (SAM™)
- Why Most Genelec Products Have a Rear-Facing Bass Reflex Port?
- How do you design a mixing room for Dolby Atmos?
- Does the DCW need to be turned 180 degrees when 1237 or 1238 is installed upside down? Does it make any difference?
- What are Iso-Pods for?
- How do I acoustically treat my room so that I get the best from my studio monitors?
- I’m dealing with too much bass. How can I set the room response calibration controls? See all 8 articles
Acoustics and Measurements
- What should be the target response of a monitoring system at the listening position?
- What might be the cause of poor imaging on my monitors?
- Small studio monitors are often placed either horizontally or vertically on the mixing console meter-bridge. Which orientation is better?
- I am not getting enough bass, do I have a backwall cancellation?
- How to flush-mount large studio monitors and how should the wall be constructed?
- How can I mount my speaker system on a stand, onto a wall or ceiling? See all 7 articles
Monitor Placement
- Which subwoofer should I choose?
- Would Genelec subwoofers benefit from an acoustic isolator from the floor? Would this help reduce noise heard by neighbors?
- Can I use analog non-SAM subwoofers with SAM speakers?
- What are the benefits of having one or multiple subwoofers?
- Can I use Genelec SAM subwoofer with non-SAM Genelec speakers?
- When aligning the subwoofer should I choose the speaker farthest away from the subwoofer or closest? See all 13 articles
Subwoofers
- How do I delete a Zone in Smart IP Manager software?
- How do I change how the loudspeaker's IP Address is set in Smart IP Manager?
- How do I update the firmware on the 4400 series using Smart IP Manager?
- Can the same acoustic settings be applied to multiple loudspeakers in Smart IP Manager?
- There is an exclamation mark '!' next to a loudspeaker icon in Smart IP Manager. What does this indicate?
- How do I store the acoustic settings to the loudspeakers in Smart IP Manager? See all 7 articles
Smart IP Manager software
- What does flashing red LED mean?
- I'm experiencing listening fatigue, or feel that the sound is too bright. What can I do?
- Find your local authorized Genelec service
- Is it possible to break the monitor or subwoofer with high signal?
- When I'm close to the speaker, I can hear a hissing noise, is this normal?
- My TV remote contoller is not working correctly with F Two or F one Subwoofer, what could be the reason? See all 16 articles
Troubleshooting
- What is immersive audio?
- How do I wire-up and configure a surround sound system?
- Where do I place my monitors in a surround sound installation?
Multichannel audio
- Should Genelec monitors be pair matched?
- Can I transfer extended warranty of used speakers?
- Is there opportunity to have co-operation or sponsorship?
- Where can I buy Genelec products or have my product repaired?
- How do I remove the Iso-Pod?
- I'm trying to ship my Genelec product abroad, but I need Export Control Classification number (ECCN). What should I do? See all 23 articles