I can't hear anything through Aural ID

If you cannot hear audio through Aural ID, please check the following settings:

 

Audio Source Output Settings

  • Make sure the output device in your audio source is set to one of the Aural ID Bridges installed with Aural ID.
  • In Aural ID, under the "Aural ID Bridge" setting, make sure the same Aural ID Bridge is selected as the input.

Output Setting.png

Aural ID Audio Bridge

  1. Confirm that the audio input is not muted.
  2. Make sure the correct driver is selected under [Aural ID Input].
    • Check that the level meter next to the input device name is moving.
    • Verify that all input channels are checked.
  3. Make sure the correct output device is selected.
    • Confirm that all output channels are checked and active.
    • Use the [Test] button to check the output.
    • The [Use] button toggles between headphones and speakers.
    • Changing the output device may help reengage the output.
  4. Confirm that the sample rate matches your audio source.
  5. Changing the buffer size resets the driver — this may help reactivate the signal flow.

Audio Bridge.png

Channel Assignment

  1. Verify that the channel inputs are receiving a signal.
  2. Make sure the channel assignment matrix is configured correctly.

Channel Assignment2.png

System Settings

Make sure that Microphone access is allowed for Aural ID:

  • System Settings -> Privacy & Security -> Microphone

Mic Access.png

 

Audio MIDI Setup

  1. Make sure that both input and output levels are up and unmuted.
    • Audio MIDI Setup -> select the Aural ID Bridge in useAMS in out.png
  2. Confirm that the speaker configuration matches the channel order of the audio source.
    • Audio MIDI Setup -> select the Aural ID Bridge in use-> Output -> Configure Speakers

Speaker Configuration.png

 

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