One of my 8351B monitors doesn't seem to stay in sleep standby mode. This happens even when there is no cable attached to it other than the power cable - no analog/digital/ethernet cable. It goes into ISS standby state correctly at the set time of 2min (stored on the speaker via GLM). But few seconds later it comes back ON. Then it just loops like this every 2min.
Video of the issue
https://photos.app.goo.gl/PtjxcGeE47ppvnKz5
This help page https://support.genelec.com/hc/en-us/articles/360015670260-I-have-a-problem-with-a-ISS-Intelligent-Signal-Sensing seems to not be applicable since none of the cables are attached.
Is this a bad circuit or something on the monitor?
Thanks
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Kommentit
Hello Darth and thank you for reaching out. We are sorry for the late response here at community side. Could you please create a ticket regarding to this problem at our page? As this is quite strange how this happens, we will need to investigate it bit further with our R&D also.
https://support.genelec.com/hc/en-us?pk_vid=250a812ea89712a11746445017f96a20 and -> Contact Us -> submit a request. Thank you!
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