Genelec 1030A: No output after adjusting input sensitivity pot while powered on.

Hi all, I hope this is the right place to ask. I just got a pair of Genelec 1030As and need some advice.

Background

  • The two speakers had different volume levels, so I tried to match them.

  • While the right speaker was powered on, I turned the input sensitivity pot on the rear panel with a (probably metal) screwdriver.

  • I heard a dull thump, and since then almost nothing comes out.

Current symptoms

  • Right speaker: almost no sound. Only when I turn the volume way up, I can faintly hear the tweeter. The woofer seems silent.

  • Left speaker: works normally.

  • The amp still seems to be getting power. [The ON light is on / no burning smell / no hum, adjust to what you see.]

What I've checked

  • All tone control switches set to OFF

  • Input sensitivity fully clockwise

  • Swapped cables/inputs between left and right

Questions

  1. Could the screwdriver have shorted something on the board (pot, bass amp, an internal fuse)?

  2. Is there a known weak spot on the 1030A that fails like this?

  3. Is this a reasonable repair for a service shop, and what should I expect cost-wise?

I've powered it off and unplugged it. Any advice is very welcome. Thanks!

1

Comments

1 comment
  • Jani Oksanen Community moderator Community manager
    Master (Platinum)

    Hi there, we will send you a message and lets continue from there! 😊

    0

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