Speakers Offline

Every now and then it feels like there's a GLM ghost haunting my system. Once it's out it's hard to stop it. For no apparent reason 1 speaker in my 7.1.4 setup is offline. I kill the power and it's back online. The next morning a different speaker is offline. And so on and so on. Because some of my speakers are built in this is very annoying. But also I can't find the reason why this is happening. This morning 3 speakers are offline. And maybe tomorrow everything is online when I boot the studio and it stay so for a couple of months. or not. Anyone out there who can relate? 

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Comments

7 comments
  • oliviernijs

    Everything seemed to start all over when I switched to the latest GLM version recently. Also recalibrated the system. Nothing seems to stop this random behavior 

    1
  • Jesper Elén

    Yes, happens to me too. I have a support case, and they confimed the bug. They sent me the 5.2 version for now. Not sure if I can share it here, though.  

    Jesper

    1
  • Chris Porter

    This has been happening with my 7.1.4 System too.

    I have the latest GLM 5.2 but it has been happening over the past three 

    updates of GLM.

    0
  • Chris Porter

    This has been happening with my 7.1.4 System too.

    I have the latest GLM 5.2 but it has been happening over the past three 

    updates of GLM.

    0
  • Nick Long

    I am having the same issue

    0
  • Jani Oksanen Community moderator Community manager
    Master (Platinum)

    We apologize for the inconvenience experienced by those affected by this issue.

    As this is a public discussion, I would also like to mention that this issue does not affect all GLM users or all system configurations. 

    If you are experiencing similar behavior, please contact our support team through the following form:

    Contact Genelec Support

    We can provide a temporary workaround via email while we finalize a fix for an upcoming GLM release.

    Thank you for your patience and for helping us improve the software.

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  • oliviernijs

    A while back I recreated my speaker groups/setup and saved it to a new file. No problems since then. I don't know why, but never had a single speaker being offline ever since. No change in wiring. the only thing I might have done different, Not sure about that, is including the glm unit in the groups.

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