2 x 9341A + 9320 A - Not functioning after GLM 5.1 and firmware upgrade

Yesterday I updated the GLM5 software and also the firmware updates for the speakers and the 9320A

 

Now the speakers do not work when the GLM software is started.

 

Has anyone else had the problem ?   It is incredibly annoying as the speakers are basically useless

 

Genelec need to fix this immediately

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Comments

3 comments
  • Official comment
    Marcel Schechter Community manager
    Rising star (Silver)
    Master (Platinum)

    Hi James!

    What do you see if you open the 9320's settings page in GLM?

    Do you see any levels?

    Is the input and output selected correctly?

    Is the Master Level Mode set to GLM (fixed) for using SAM speakers (under Group Preset > Edit > click on 9320-icon)?

    Just let us know ...

    Greetings,

    Marcel

  • Work James

    Hello Marcel

    I have been speaking to Anton today and have sent setup files.

    He needs to speak to the software specialist on Monday.

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  • Work James

    Hello Marcel

    Fixed it

    Depleted group, then made a new group and performed a calibration with USB in / Digital Out (fixed).

    Seems to be working OK now

    Unfortunately I am getting Error 400 for Grade Report request. Please can you advise what this means ?

    Thanks

    James

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